Jira Service Management

{"xsrfToken":"d1da60d3f3520bfe6e4f176ad281ebf430ac3396_lout","branding":{"id":"4","key":"dcm","name":"Marketing & Digital Content","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the UM School of Pharmacy Help Center","sharedPortalName":"School of Pharmacy","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the UM School of Pharmacy Help Center","sharedPortalName":"School of Pharmacy","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#14213d","helpCenterTitleColor":"#dab265","bannerMediaApiUrl":"https://api.media.atlassian.com/file/527fa840-6218-4bd4-a61f-f676a00d70f7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWViNWJkNC1iYjM1LTQ5MGItYjFmZi0zMzg5MDM3NTZhMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUyN2ZhODQwLTYyMTgtNGJkNC1hNjFmLWY2NzZhMDBkNzBmNyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzg0NjcsIm5iZiI6MTczMjE3Nzg2N30.Kg1obt-F_9yo0ZOQp3z5qqZEpeCY9as2dynkOU2I4Jk&client=3aeb5bd4-bb35-490b-b1ff-338903756a1a&height=300&mode=fit","bannerMediaApiFileId":"527fa840-6218-4bd4-a61f-f676a00d70f7","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"dcm","projectId":10003,"serviceDeskId":4,"name":"Marketing & Digital Content","description":"Welcome! Here, you can request marketing/branding materials, digital media, and more!","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"53","name":"Ask a Question","descriptionHtml":"**Please enter YOUR email address on the submission form**","callToAction":"Ask a Question","introHtml":"Ask a question.","icon":10501,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[8],"key":""},{"id":"69","name":"Design Project Request","descriptionHtml":"We can help with design in almost any way. Be sure to be thorough in your description and allow generous time for the design request to be completed. Designs take time, so please plan ahead!\nFor high-priority events, please plan at least three weeks to a month's notice.","callToAction":"Design Project Request","introHtml":"Do you need design help for a swag item, marketing/branding material, signs, posters, print materials, etc.?","icon":10535,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[8],"key":""},{"id":"71","name":"Event Calendar Request","descriptionHtml":"Fill out the slots below, and we will add your event to the Ole Miss events calendar.","callToAction":"Event Calendar Request","introHtml":"Add your event to the Ole Miss events calendar here!","icon":10546,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[8],"key":""},{"id":"68","name":"Photography and Videography","descriptionHtml":"Please fill out the required information below. Please give two weeks' notice if it's a high-priority event. I cannot guarantee I can be there without proper notice! Calendars fill fast. Please plan ahead!\n***If your date, time, or location changes, you must resubmit a ticket for the information.","callToAction":"Photography and Videography","introHtml":"Welcome! Do you need photos or videos taken of an event or a promotional video made?","icon":10540,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[8],"key":""},{"id":"54","name":"Social Media Post/Graphics Request","descriptionHtml":"Please give two weeks of notice if for a high-priority event! I cannot guarantee I can schedule content without proper notice! Please plan ahead!\n**Please enter YOUR email address on the submission form**","callToAction":"Social Media Post/Graphics Request","introHtml":"Do you need something posted to an Ole Miss Pharmacy main social media account?","icon":10471,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[8],"key":""},{"id":"57","name":"TV Content Request","descriptionHtml":"Please fill out the required information below. Make sure to plan ahead and keep content fresh and relevant!\n***Please enter YOUR email address on the submission form.","callToAction":"TV Content Request","introHtml":"Welcome! Do you need a slide put on the TVs?","icon":10467,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[8],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://umsop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[71,54,68,57,69,53]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MDC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWViNWJkNC1iYjM1LTQ5MGItYjFmZi0zMzg5MDM3NTZhMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzkwNjcsIm5iZiI6MTczMjE3Nzg2N30.S10mL3pznPZlpbej1pgATZMD9BQBFbsi4R-usZ-h6ls","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3aeb5bd4-bb35-490b-b1ff-338903756a1a","tokenDurationInMins":20}},"sharedPortal":{"name":"School of Pharmacy","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=umsop","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d1da60d3f3520bfe6e4f176ad281ebf430ac3396_lout","baseUrl":"https://umsop.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://umsop.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3aeb5bd4-bb35-490b-b1ff-338903756a1a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"737024047dba48129139dafa60d89cad","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}